This First Aid at Work e-learning course gives learners the opportunity to undertake online first-aid training and go on to achieve the level 3 award in first aid at work (RQF) or first aid at work at SCQF level 6.

The course can replace 1 day of the 3-day first aid at work (RQF) course or first aid at work at SCQF level 6 course that are run through recognised Highfield Qualifications centres. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training.

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

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This course is ideal for those who work in a catering environment. This may include restaurants, cafes, hotels, bars, fast-food outlets, takeaways, mobile food trucks, kitchens, hospitals, schools and colleges. CPD accredited food safety training written by food safety expert Richard Sprenger, this e-learning course meets all mandatory training requirements.

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

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The General Data Protection Regulation (GDPR) came into effect on 25 May 2018. It strengthens existing legislation on how businesses store and process data. Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data but also to protect your business from fines, penalties and reputational damage.

This GDPR e-learning Short Course is designed to help your organisation navigate the introduction of the GDPR. It covers all the essential information on how GDPR affects your business. It is ideal for employees in busy workplaces who need to get up to speed quickly with the requirements of the GDPR.

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

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This course is designed to help you and your business understand how to prevent and control infection, including coronavirus, and why it is important to do so.

Understand what pathogenic microorganisms are and how you can manage them. The course is ideal for anyone returning to work, and can also be used as a stand-alone module or as part of an induction programme, and may be particularly useful for apprentices. Companies can use this certificate to display their commitment to COVID Secure training in the workplace.

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

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Packed with engaging and interactive content this online customer service training will equip anyone working in a customer-facing role with the knowledge to deliver excellent customer care. Whether the  Level 2 Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation.

From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks.

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

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A first-aider must have an appropriate first-aid qualification and the qualification must be appropriate to the ages of the children in their care.​ Our paediatric first aid e-learning course gives learners the opportunity to undertake online paediatric first-aid training which forms part of the requirements needed for learners to go onto achieve the Highfield Level 3 Award.

The e-learning can form part of blended learning if at least 6 hours of the training is face to face; a minimum of 12 hours of learning is provided to learners (when combined with time spent face to face) and; learners’ skills and knowledge are assessed in full during the face-to-face part of the course, in accordance with the qualification specification. Paediatric First Aid (RQF).

Who is it aimed at?

Anyone looking after infants and children such as carers, childminders and schools.

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

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Understanding your emotions, strengths and weaknesses and creating a personal action plan can help you flourish. Complete this Short Course, and find new confidence and awareness. Through understanding your own strengths, weaknesses, habits and values, you become aware of the areas that you may wish to focus on or develop, to ensure that you maximise your existing skills.

Organisations can utilise employees’ self-awareness to create a tailored development than that builds on existing skills and develops new ones, potentially addressing shortages within the existing workforce. The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

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Learners on the course will learn what teamwork is, and the different types of team and group personalities. It will equip learners with the tools to build effective relationships, highlight positive and negative characteristics and what motivates a team. Finally, learners will understand the importance of self-analysis, reflection and the importance of feedback that leads to effective & efficient teamwork.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace. Working towards a common goal is vital in establishing a positive company culture and ensuring business objectives are met.

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

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