QA: ITIL Foundation Certificate in IT Service Management

QA: ITIL Foundation Certificate in IT Service Management

QA: ITIL Foundation Certificate in IT Service Management

This QA Authored course is run in conjunction with QA and it is aimed at all levels of IT professionals, Customers, and Users involved in the provision or receipt of IT Services.

The ITIL Foundation Certificate in IT Service Management course provides comprehensive first-level training for anyone involved in provision, support, and delivery of IT Services.

The training package includes FREE ITIL Foundation eLearning with every ITIL Foundation 3-day classroom course – to help you prepare for the course, revise for the exam and refresh your knowledge after the course.

The course culminates in an optional one-hour multiple-choice examination for the Foundation Certificate in IT Service Management and is a pre-requisite for the further training in ITIL that leads to the ITIL Expert Certificate in IT Service Management.

The exam is multi-choice. There are 40 questions to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (65%). This course also provides 21 Hours of Contact Education/Professional Development Units towards PMI PMP certification / re certification.

Price varies and depends on the number of people on the course, significant cost reductions apply with group bookings.

Course Summary

Length of study:   3 Days

Start month: Anytime

Term dates

Study campus: City

Study option(s): Part time

Course level: Professional

If you can’t find the information you’re looking for or to ask a question, please contact us

Making your application

We will check your application to see if you meet the standard entry requirements for the course. If you do, you’ll receive an invitation via email to attend an interview with a Curriculum Tutor.

Fees and funding

If you are aged 16-18 and applying for a full-time programme, then you will not have to pay for your course. If you are aged 19+ then there may be a fee for your course.

Why Coventry

From entry-level qualifications, through to degree-level and specialist professional courses there’s something here for students with little or no formal education right up to career high-flyers. Expect a vibrant environment where you can meet people from different backgrounds and cultures.

College open event

17 January 2019 17:00 - 19:30


Our open events are a great opportunity for you and your parents/guardians to see our amazing facilities,
and chat to staff and students about particular courses and college life in general.

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