Level 5 Operations/Department Manager Apprenticeship

Level 5 Operations/Department Manager Apprenticeship

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  • Course Overview
  • Entry Requirements

The Level 5 Operations/Department Manager Apprenticeship is suitable for someone who manages teams and/or projects, and works towards achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. You are accountable to a more senior manager/business owner.

Subjects you may cover:

  • Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs.
  • Understand business development tools (e.g. SWOT), and approaches to continuous improvement
  • Understand operational business planning techniques, including how to manage resources, development of sales and marketing plans, setting targets and monitoring performance.
  • Know how to set up and manage a project using relevant tools and techniques, and understand process management. Understand approaches to risk management.
  • Understand business finance: how to manage budgets, and financial forecasting.
  • Understand different leadership styles, how to lead multiple and remote teams and manage team leaders
  • Know how to manage multiple teams, and develop high performing teams.
  • Understand approaches to partner, stakeholder and supplier relationship management including negotiation, influencing, and effective networking
  • Understand time management techniques and tools, and how to prioritise activities and the use of different approaches to planning, including managing multiple tasks.
  • Able to input into strategic planning and create plans in line with organisational objectives.

The Level 5 Operations/Department Manager Apprenticeship is suitable for someone who manages teams and/or projects, and works towards achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. You are accountable to a more senior manager/business owner.

Subjects you may cover:

  • Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs.
  • Understand business development tools (e.g. SWOT), and approaches to continuous improvement
  • Understand operational business planning techniques, including how to manage resources, development of sales and marketing plans, setting targets and monitoring performance.
  • Know how to set up and manage a project using relevant tools and techniques, and understand process management. Understand approaches to risk management.
  • Understand business finance: how to manage budgets, and financial forecasting.
  • Understand different leadership styles, how to lead multiple and remote teams and manage team leaders
  • Know how to manage multiple teams, and develop high performing teams.
  • Understand approaches to partner, stakeholder and supplier relationship management including negotiation, influencing, and effective networking
  • Understand time management techniques and tools, and how to prioritise activities and the use of different approaches to planning, including managing multiple tasks.
  • Able to input into strategic planning and create plans in line with organisational objectives.

GCSEs in Maths and English at a Grade C/4 and above or equivalents
This qualification is suitable for individuals who have prior knowledge and experience of being a manager.

Course Summary

Length of study:
20 months

Starting:
Anytime

Course level:
Level 5

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Programme Ref: COV_APP_7815 Last updated: August 10, 2020 5:02 pm