Level 2 Customer Service – e-Bitesize Course
Course Overview
Packed with engaging and interactive content this online customer service training will equip anyone working in a customer-facing role with the knowledge to deliver excellent customer care. Whether the Level 2 Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks. Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Course Summary
Course Cost:
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Our new e-Bitesize courses offer the chance to improve your work-based skills, gain various levels of certification and improve your employability, all from the comfort of home.
Offering short and affordable courses in everything from First Aid to GDPR, these online courses are designed to boost your confidence and build your knowledge. Find the one that’s right for you and get started today!
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