Communication in the Workplace

For further details and to book a place, fill in the form at the end of the page.

Dates for all courses are available upon request

Effective Communication Skills

Effective communication is essential to personal and organisational success. Often, poor communication is a contributory factor in workplace problems. We communicate all the time, yet rarely think about what, how or why we are communicating. Being aware of our responsibilities when sending and receiving messages is a key performance indicator. A successful communicator knows how to get their message across and taking responsibility for the whole communication process is the basis for this one day workshop. 

Duration: 1 day
Cost: £160

Assert Yourself with Confidence

Achieving successful working relationships with colleagues is not always easy. Some fall into the trap of aggressive behaviour, whilst others may play a passive role and as such be undervalued. The ideal is the middle ground occupied by those who can get the best from their colleagues, earn respect and create a constructive working atmosphere. Such people have learned to be assertive and consequently project confidence and a positive self-image. This one day course provides practical guidance on how to handle a range of situations. Delegates will be able to maximise their contribution to the organisations’ success, and at the same time develop a more confident approach.

Duration:  1 day
Cost:  £160

Minute Taking with Confidence

Producing accurate easy to understand minutes is vital to an organisation’s decision making process. Without training, minute taking may be unclear and disjointed, or fall short of accurately reporting the meeting and the actions to be taken.

This practical one day workshop takes delegates step by step through the process of meeting preparation, active listening and note taking to the final production of the minutes.

Duration:  1 day
Cost:  £160

Level 3 Award in Education and Training (formerly PTTLS)

The Level 3 Award in Education and Training (QCF) is aimed at learners aged 19+ and has
been designed to provide an introduction to teaching for individuals who would like to work or
currently work within FE Colleges, Independent Training Providers and/or Local Authorities.

It can meet the needs of a range of trainee teacher needs for those not currently teaching or training, those who are or new to the professional and individuals currently working as assessors who wish to achieve a qualification that provides an introduction to teaching.

Duration: 4 days

Cost: £350


Communications in the Workplace Booking Form

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